Terms of Service

1. Acceptance of Terms

By accessing and using the Pulimabbar website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Pulimabbar is a food delivery platform that connects customers with restaurants and food providers across the United Kingdom. We facilitate the ordering and delivery of food but do not prepare the food ourselves.

3. User Accounts

To use our services, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account information
• All activities that occur under your account
• Providing accurate and complete information
• Updating your information when necessary

4. Orders and Payment

When you place an order through our platform:

• You are making an offer to purchase food items at the listed prices
• Orders are subject to acceptance by the restaurant
• Payment is due at the time of order placement
• All prices include applicable taxes and fees
• We reserve the right to refuse or cancel orders

5. Delivery

Delivery services are provided by our partner delivery drivers. We strive to deliver orders within the estimated time frame, but delivery times may vary due to factors beyond our control.

6. Cancellation and Refunds

Order cancellations and refunds are subject to the following conditions:

• Orders can be cancelled within 5 minutes of placement
• Refunds will be processed for cancelled orders or undelivered items
• Refunds typically take 3-7 business days to process
• Quality issues must be reported within 24 hours

7. User Conduct

You agree not to:

• Use the service for any illegal purposes
• Interfere with the proper working of the service
• Harass or abuse our staff or delivery partners
• Provide false information when placing orders
• Attempt to gain unauthorized access to our systems

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Pulimabbar and is protected by copyright and other intellectual property laws.

9. Limitation of Liability

Pulimabbar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10. Food Safety

While we work with reputable restaurant partners, we are not responsible for food preparation, allergen information, or food safety once items leave the restaurant. Please contact restaurants directly for specific dietary requirements.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service constitutes acceptance of the modified terms.

13. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes will be resolved in the courts of the United Kingdom.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at: